How Can We
Help You?

Hudson provides SERVICE 7 DAYS A WEEK. We install and service all makes of automated gates, parking equipment and security systems. We know that downtime costs money – our team is always focused on getting our customers equipment working as soon as possible.

To request service, please fill out the following form and someone from our team will contact you.

Please provide enough information for us to identify the problem and arrive at your site prepared.

Note: All fields marked with an (*) are mandatory.

If this is an emergency, please complete this form and call 519-913-3345 immediately.

Service Request

What type of service do you require?

Is this an emergency?

Preventative Maintenance Program

THE MOST COST-EFFECTIVE WAY TO AVOID DOWNTIME AND TO MAINTAIN SAFETY
IS WITH THE HUDSON PREVENTIVE MAINTENANCE PROGRAM.

We offer affordable service contracts for all loading dock systems, high speed overhead doors, rapid roll doors and automatic gate systems.

MAXIMIZING YOUR INVESTMENT

With 25 years of combined experience servicing the entry and automation needs of South Western Ontario, Hudson would like to introduce a Preventive Maintenance Program so beneficial and cost effective that it will increase your workers’ productivity and safety, along with extending the life span of your equipment.

CREATES A SAFE ENVIRONMENT

When you regularly maintain your equipment, you improve the safety standard required for quality operation, you reduce reducing the factor of unpredictability, and you make your work environment safer! The overall result helps prevent and reduce worker’s compensation claims by troubleshooting for possible equipment hazards.

INCREASES PRODUCTIVITY WHILE DECREASING DOWNTIME

A Preventive Maintenance Program provides the proper equipment care which avoids costly breakdowns. That means employees spend more time being productive on-the-job rather than waiting for time-consuming, unplanned and costly repairs. Our factory trained personnel service your equipment with authorized parts so it adheres to the manufacturers’ specifications and does not jeopardize your warranty.

PROTECTS YOUR INVESTMENT

The Hudson Preventive Maintenance Program contract ensures your initial equipment investment does not unduly depreciate with the normal wear and tear of typical operations. Not only does the Preventive Maintenance Program safeguard your investment, it also extends its life span and effectiveness. Through monitoring of your equipment, minor repairs and adjustments undertaken on a regular basis forestall costly major overhauls or premature replacement.

Features & Services

With the Preventive Maintenance Program, you receive a full range of service treatments
by trained experts, which means trouble-free operation.

INSPECTION

All parts, fasteners, welds, and overall operation of equipment are carefully inspected and evaluated.

CLEANING

A thorough cleaning of all moving parts to remove debris build-up as a result of normal operations is performed on the equipment. In addition, this procedure also includes a cleaning of the surrounding area to promote safety and to remove any outside interference.

ADJUSTMENT

Over time, parts become disengaged and misaligned. Therefore, adjustments are needed on a periodic basis. Our service professionals regularly adjust equipment as required by the manufacturers, in order to maintain proper working condition and validate the warranty.

LUBRICATION

All moving parts and assemblies receive applications of necessary lubricants according to the manufacturers’ requirements.

FINAL INSPECTION

After a final inspection of the entire operation of equipment, a Hudson service representative makes recommendations and notes required parts.

PARTS/EXTRA WORK

While a Preventive Maintenance Program may extend the quality and duration of your equipment, it cannot guarantee unending life to any product. Eventually parts reach the end of their functional life and require replacement. Upon the customer’s authorization, the necessary parts will be replaced. Parts and labor will be billed additionally.

IMMEDIATE RESPONSE

In an emergency situation, the Preventive Maintenance Program prioritizes immediate action to the customer and expedites the return of productivity to both equipment and employees.

COST AND EFFICIENCY

In order to assure a cost effective visit, we will pre-schedule the visit with your contact person. Prior to the service call, your assistance in preparing easy access to the equipment will help keep repair costs down and allow the visit to be totally dedicated to inspecting and repairing the equipment.

ACCOUNTABILITY

One of the Preventive Maintenance Program objectives is to meet your company’s insurance requirements as it pertains to subcontractors working on-site. Whenever our trained service personnel work on your equipment, the result is a detailed service record for your files.